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FREE SHIPPING TO THE PENINSULA OVER €49.99

SHIPPING TIME 24hrs - 48hrs

Purchase Conditions

PRICES

  • All prices include 21% VAT

PAYMENT METHODS

Transfer or deposit (without surcharge):

    • Receiver: Gold Diam SL
    • Entity: La Caixa
    • Bank account/IBAN: ES09 2100 5883 6802 0010 9298
  • Concept: online order number
  • BIC (SWIFT code): CAIXESBBXXX
  • Transfers made from an entity other than La Caixa take 1 to 2 business days to be confirmed
  • You can send us a bank transfer certificate to kunal@tiahra.com

Credit / debit card (without surcharge):

  • Through the secure virtual POS
  • Your card data is not collected and always travels encrypted
  • Have your PIN handy for card purchases

PayPal (no surcharge):

  • Through PayPal's secure server.

SHIPMENTS

Spain (Peninsula):

  • FREE shipping for orders over €50
  • €6.50 shipping for orders under €50
  • Shipping 1-2 business days with MRW

Spain (Balearic Islands):

  • FREE shipping for orders over €50
  • €9.50 shipping for orders under €50
  • Shipping 2-5 business days with MRW

Spain (Canary Islands, Ceuta and Melilla):

  • FREE shipping for orders over €50
  • €16.50 shipping for orders under €50
  • Shipping 2-5 business days with MRW

Additional Information:

  • Deliveries will be made from Monday to Friday except holidays before 1830 hours.
  • The availabilities that are shown in each product begin to count after the confirmation of the payment and include the transport time.
  • Customs and IGIC expenses are borne by the client.

RETURNS & EXCHANGES

  • It is only possible to exchange an item for another of the same or higher amount, paying the difference in price, within the first 14 days from receipt of the item. The amount of the purchases is not refunded except in the case of defects or defects, although before sending an item it is carefully reviewed to avoid such circumstances.
  • In the event that you want to change an item, you must send it to the following address together with its original packaging. (C/Claudio Coello 56). The shipping cost will always be borne by the CUSTOMER. We recommend shipping through a courier company due to the type of Product. Changes or returns of items with postage due will not be accepted. If you need help to organize the collection, we can organize it with our courier cost.
  • Once we receive the return shipment, our staff will verify that everything is in the same condition in which it was sent and we will proceed to send you another design that you have chosen.

PERSONAL INFORMATION

  • It is not mandatory to create a user account to buy in our online store
  • We will ask you for the data strictly necessary to process the order
  • We never sell, give away, or rent your data to anyone
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