Purchase Conditions Tiahra Jewels

Purchase Conditions

Transfer or deposit (without surcharge):

Concept: online order number
BIC (SWIFT code): CAIXESBBXXX
Transfers made from an entity other than La Caixa take 1 to 2 business days to be confirmed
You can send us a bank transfer certificate to kunal@tiahra.com

Credit / debit card (without surcharge):

PayPal (no surcharge):

Spain (Peninsula):

Spain (Balearic Islands):

Spain (Canary Islands, Ceuta and Melilla):

Additional Information:

Deliveries will be made from Monday to Friday except holidays before 1830 hours.
The availabilities that are shown in each product begin to count after the confirmation of the payment and include the transport time.
Customs and IGIC expenses are borne by the client.

It is only possible to exchange an item for another of the same or higher amount, paying the difference in price, within the first 14 days from receipt of the item. The amount of the purchases is not refunded except in the case of defects or defects, although before sending an item it is carefully reviewed to avoid such circumstances.
In the event that you want to change an item, you must send it to the following address together with its original packaging. (C/Claudio Coello 56). The shipping cost will always be borne by the CUSTOMER. We recommend shipping through a courier company due to the type of Product. Changes or returns of items with postage due will not be accepted. If you need help to organize the collection, we can organize it with our courier cost.
Once we receive the return shipment, our staff will verify that everything is in the same condition in which it was sent and we will proceed to send you another design that you have chosen.

We're done!