FREQUENT QUESTIONS
Does jewelry produce allergies?
TIAHRA jewels are anti- allergenic since they do not contain nickel, which is what causes allergies.
Do the jewels weigh?
We cut the stone or metal as thin as possible, since your comfort is key to the future of our brand.
If it weighs a lot, you don't come back, and we want to keep you as a customer for many years.
The low weight of the earrings is the key. I recommend you see our reviews to hear the opinions of other customers.
Is it necessary to register to buy?
To buy in our online jewelry it is not mandatory to register, you can do it as a guest.
Can you make a rush order?
Shipments usually take an average of 1-2 days to be delivered from the time the order is formalized. Depending on the payment method, delivery may vary slightly. If you need a shipment in 2-4 hours, contact us and we will treat it urgently.
Can you gift wrap me?
Of course. If you want a presentation as a gift, do not hesitate to tell us when placing your order, in the comments field, and we will wrap the jewel with gift paper.
Points of sale
Claudio Coello Street 56
Admiral Street 24
www.tiahra.com
How to buy on www.tiahra.com
Buying at TIAHRA .com is very simple.
You only have to follow the following steps:
- Choose the corresponding section of the product you wish to purchase or choose from the different menus that appear on the left.
- You will be able to see the detailed information under each photo, the price and the quantity available.
- Put the amount you want under quantity and click update cart.
- Then you can select, continue shopping, to choose more products or, on the contrary, if you have finished choosing the products, select "Complete Purchase" while in the "My Cart" window, or by selecting "My Cart" from the Menu and then "Complete Purchase".
- Check in the panel on the left that the shipping information and the delivery address is correct.
- Choose a shipping method from those we offer and add a comment if you wish about your order.
- Once the data is completed, press CONTINUE to proceed with the payment.
- Select the payment method you prefer: bank transfer, paypal or credit card payment platform through LaCaixa.
- Add any comments about your order.
- Check that all the data is correct to finalize and process the order, click on Confirm Order.
Is it safe to shop at TIAHRA.com?
Buy at TIAHRA.com completely secure.
If you look at the top bar, where the address of our website appears, you will see that it is a secure https server, instead of http.
This means that your personal data is protected by this type of encryption.
What are the payment options?
You can make your payment in several ways, as you find most comfortable and reliable, for this we offer different options:
- Payment by bank transfer, we will indicate an account number and how to make the transfer, once we have received it, we will begin to manage your order.
- Payment by Credit Card, enter your credit card details through the payment gateway in La Caixa which we have, we remind you that your credit card details will not be stored at any time.
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You can use any debit or credit card such as Visa, Maestro, Mastercard, as well as American Express, 4B, Servired.
- Payment by Paypal, you can choose this method of payment, one of the most reliable on the Internet, choose Paypal and follow the steps indicated.
You can pay in our online jewelry with a credit card, through Paypal or by bank transfer, in the latter case your order may take a little longer since the transfer can take two or three days.
Credit card payments are made through the secure La Caixa gateway.