Moon stone Pia hoop
Shipping time: 24-48hrs
Moon stone Pia hoop
Do TIAHRA jewels weigh or cause allergies?
In our atelier we cut the stone or metal as thin as possible so that the jewels do not weigh down and are comfortable to wear. In addition, TIAHRA jewelry is anti-allergenic since it does not contain nickel, which is what triggers atopic allergies. The key to the future of our brand is that you feel comfortable with our products, comfortable and with us forever!
How should I take care of TIAHRA jewelry?
Follow these little tips to make your jewelry last longer: Keep your jewelry dry and away from moisture. Avoid putting on perfume or creams with your jewelry on, don't shower with them, or play sports to prevent sweat from falling on them. Pamper them by gently wiping them with a dry cloth so as not to wear away the gold plating or scratch them.
Is it safe to shop at TIAHRA?
Buying on our website www.tiahra.com is completely safe. When you look at the top bar, you will see that it is a secure https server, instead of http. This means that your personal data is protected and secure.
What are the payment options?
We offer different modalities so that all our clients can adapt, all of them are secure forms of payment. You can pay by bank transfer, we will indicate the account and once received we proceed to manage your order. By credit or debit card: Visa, Maestro, Mastercard, American Express, 4B, Servired. Payment through Paypal is also enabled for everyone's convenience.
Orders in mainland Spain, from €49.99 do not carry an extra cost, shipping will take between 24-48 hours. Shipments to the Canary Islands, Ceuta and Melilla are not part of the customs territory of the EU, so you will surely be charged customs duties/taxes. These costs are not included in the price and must be paid by the buyer. TIAHRA is not responsible for the costs of tariffs or customs clearance that each country or city has to apply.
Orders are processed every working day from Monday to Friday from 9:00 a.m. to 5:00 p.m. Orders placed outside these hours are prepared the next business day. Shipments are made by urgent mail with deadlines in Spain between 24 and 48 working hours. In the rest of the world it can take between 3 and 5 days until your arrival.
It is possible to exchange an item for another of the same or higher amount by paying the difference in price, within the first 14 days from receipt of the item. The amount of the purchases is not refunded except in the case of damage, although we are very meticulous when it comes to shipping to avoid such circumstances.
We travel 3-4 times a year to Jaipur, India, where my grandmother put down her roots. In our constant search for artisan perfection, we formed a group of 8 artisans who understood our philosophy and quality. It is in Jaipur that we select the semi-precious stones that we then use in our designs. Special place for Kunal, where he spent his childhood summers with his grandmother.
In 2017 we found our first place, "almost accidentally" walking through Madrid. 3 days later we signed, and in December we opened our first store to the public on Calle Almirante. In April 2019 we opened our second store, a much larger and more spacious space in one of the most beautiful retail streets in Madrid: Claudio Coello 56.
HANDMADE WITH THE HEART
With the same enthusiasm as when I started, and with the dream that my grandchildren discover TIAHRA, the whole team strives to offer you the most beautiful jewels you have ever seen, always at competitive prices. What comes out of our artisan workshops are not just jewels, they are stories and cultural experiences lived and transmitted through each of our pieces.